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Who we are – What we do
The Environmental Protection team is a unit within the Environmental Health Services Department of the Council. The main aim of the team is to prevent and control environmental pollution and investigate complaints in relation to public health.
The main areas of work include:
• Investigating complaints received regarding housing conditions, illegal eviction and harassment etc.
• Investigation of complaints regarding insanitary premises/conditions etc.
• Investigating complaints relating to pollution
• Investigating noise complaints
• Investigation of complaints regarding fly tipping/illegal waste disposal
• Maintaining and operating air monitoring equipment
• Authorisation of prescribed industrial processes under IPC legislation
• Responding to consultations from the Planning Service
• Provision of environmental information
NOISE
Noise can be defined as 'unwanted sound'.
Noise is very subjective i.e. something which annoys one person may be hardly noticed by another person e.g. loud music during the day may disturb someone who works a night shift and is trying to sleep, but may not cause disturbance to others. Similarly, a barking dog at night may not annoy its owner but may cause great disturbance to the neighbours.
Noise can cause irritation, stress, sleep disturbance and disruption of peace and quiet.
Noise complaints are investigated under the Pollution Control and Local Government (NI) 1978. This legislation enables the Council to deal with a noise disturbance if they think it is causing a nuisance to a person, or people living nearby.
There is no specific level of noise that constitutes a noise nuisance. When considering whether or not a noise nuisance exists, the Council will consider the loudness of the noise, when the noise occurs, how often the noise occurs, the effect on the person affected by the noise and the likely reaction of the average person to the noise. If the Council is satisfied that a noise nuisance exists, they will serve a Noise Abatement notice on the person responsible for making the noise, requesting them to minimise the noise. Non-compliance with the noise abatement notice can result in formal action in the magistrate's court.
Council investigation procedure - Frequently Asked Questions:
The downloadable document below answers queries in relation to the investigation procedure for noise complaints received by Ballymena Borough Council
Noise advice leaflets:
- Is your dog barking too much?
- Bothered by Noise?
- Barking Dogs Handbook – Guide for dog owners.
(See downloadable documents below)
For further information and advice contact:
Mrs Sinead Sargent
Senior Environmental Health Officer
Tel: 028 25 660 431
Sinead.sargent@ballymena.gov.uk
Private Tenancies
Legislation was introduced in 2007 which provides a new structure for the private rented sector in NI. The new system will reward the efforts of landlords who provide good quality housing for their tenants and removes restrictions which would hamper the development of good quality privately rented housing. Protected tenants will retain their security of tenure.
Fitness Inspections
Under the Private Tenancies Order, properties built before 1st January 1945 whose tenancies commence after 1st April 2007 must have a fitness inspection carried out unless they already have a certificate of fitness in place or the property is exempt i.e.
- a renovation grant was paid by Northern Ireland Housing Executive within the last 10 years
- an HMO grant was paid by the NIHE within the last 10 years
- the dwelling is currently registered as an HMO with the NIHE
- a regulated rent certificate was issued by district council within the last 10 years.
Properties will be inspected against the fitness standard in the Housing (NI) Order 1981i.e. the property must:
- be structurally stable
- be free from serious disrepair
- be free from dampness prejudicial to the health of the occupants (if any)
- have adequate provision for lighting, heating and ventilation
- have an adequate piped supply of wholesome water
- have satisfactory facilities for the preparation and cooking of food, including a sink with a supply of hot and cold water
- have a suitably located fixed bath or shower and wash hand basin with satisfactory supply of hot and cold water; and
- have an effective system for drainage of foul, waste and surface water.
Application forms which can be downloaded below must be submitted within 28 days of the tenancy commencing and be accompanied by a fee of £50.
Landlords of unfit premises will be issued with a notice of refusal and will be subject to rent control until the property is made fit.
Other features of the new legislation are:
- District Councils have been given new powers to ensure that unfitness and serious disrepair are addressed (regardless of the age of the property)
- Restricted and regulated tenancies will retain their protection
- There will be no new protected tenancies. On vacancy all currently protected tenancies will be decontrolled. If the property is rented out subsequently, the rent will not be subject to control provided the property is fit.
- As well as having rent books, all new tenants will have to be supplied with a written statement of the terms of their tenancy. Where a tenancy statement fails to clarify repairing obligations, the law provides default terms.
Impact of the Private Tenancies Order on Existing Regulated and Restricted Tenancies
The current registered rent for these tenancies will not increase unless the landlord applies to the Rent Officer for NI to determine a new rent.
If the tenancy is currently registered as Regulated and
- the property was built after 1945, or
- the Regulated Rent Certificate was issued within the past 10 years, or
- a renovation grant has been paid by the NIHE within the past 10 years, or
- an HMO grant has been paid within the past 10 years
a fitness inspection is not required and the landlord can apply directly to the Rent Officer to set a new rent.
If the tenancy does not fall within one of the above categories, in order to maximise the rent that can be charged, the landlord will need to apply to the district council for a fitness inspection using the application form below.
For further information regarding Private Tenancies contact
Karen Bruce, Environmental Health Officer, Tel: 028 25660379 or Email karen.bruce@ballymena.gov.uk
How to contact us
You can contact us in person or in writing at:
Environmental ProtectionTeam
Environmental Health Department
Ballymena Borough Council
‘Ardeevin'
80 Galgorm Road
Ballymena
BT42 1AB
Office hours (Monday to Friday): 9.00am to 1.00pm and 2.00pm to 5.00pm
• by telephone 028 2566 0373
• by e-mail environmental.health@ballymena.gov.uk
• by fax 028 2566 0455


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